Who We Are

Our website address is: https://onewayfunerals.co.za.

Introduction

Oneway Funerals (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our users in accordance with the Protection of Personal Information Act (POPIA) and relevant South African laws. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

1. Personal Information

We may collect personal information that you provide to us voluntarily, including but not limited to:

  • Name, surname, and contact details (e.g., email address, phone number)

  • Identification information when signing up or using our services

  • Information collected through forms on our website

2. Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • Your IP address and browser user agent string for spam detection

  • Usage data and analytics through cookies and similar tracking technologies

Use of Your Information

We use your personal information for purposes including, but not limited to:

  • Providing and improving our services

  • Responding to your inquiries and fulfilling requests

  • Processing transactions and managing our business operations

  • Sending marketing communications with your consent

  • Complying with legal obligations

Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Cookies may store information such as your login status and preferences.

Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements and data protection measures.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Object to the processing of your personal information

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator (South Africa)

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure through physical, technical, and administrative safeguards.

Changes to This Policy

We may update this privacy policy from time to time. We encourage you to review this page periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at in**@***************co.za.

Last updated: 26 February 2025